Refund Policy

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the proof of purchase.

To start a return, you can contact us hello@ecologysupplies.com and include the following information:

• First and Last Name
• Order Date
• Order ID
• Product Name
• Reason for Return

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Notification

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

For more business information. Please contact us. We will reply soon.

Email: hello@ecologysupplies.com